Kiosks have been around for decades, but not without plenty of evolutions. And they are only continuing to expand and change.
In 1977, the first interactive kiosk debuted at the University of Illinois at Urbana-Champaign, offering users a novel means to explore campus maps and directories, bus schedules, extracurricular activities, course information and more. More than 40 years later, kiosks have evolved from that simple computer system to powerful machines contained in economical packages.
With more generations rewarding frictionless shopping experiences with their business, retailersand brands will need to remain savvy in how they use kiosks to enhance the customer’s path-topurchase while also capitalizing on the self-service market’s ability to generate revenue.
While many things have changed since 30,000 eager participants stood in line over the course of weeks to test drive the first kiosk marvel at the student union, an important detail remains the same. Interactive kiosks remain as relevant in offering convenience to people in 2018 as they did four decades ago.
What you will get from this whitepaper: