Hospitality Kiosks

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Self-service hospitality kiosks put the focus back on the experience for hotel, cruise, and convention guests. Elevate your customer service with easy check-in, concierge services, and more.

women checking in at a hotel with a wayfinding kiosk

Investing in hospitality kiosks offers countless benefits.

  • Hotel check-in kiosks mean guests enjoy a seamless, self-directed check-in and checkout process
  • Digital prompts can upsell room upgrades or promote extra paid excursions and activities
  • Staff has more time to focus on enhancing the customer experience elsewhere
  • Offer guests a digital concierge to suggest area attractions and restaurants or give directions
  • Cruise ships, amusement parks, family entertainment venues, and more can also benefit from self-service technology

We know different hospitality sectors have unique customer service needs. Contact us to discuss how kiosks can be the solution for your specific objectives.

Hotel Check-In Kiosks

Hotel self-check-in kiosks provide travelers with a fast and easy way to check in for their stay and allow front desk staff more time to interact with guests, answering questions or providing other assistance. Read our recent article exploring the future of kiosks in the hotel industry.

Snack Bar Checkout Kiosks

Hotels, resorts, cruise lines, convention centers, and other venues can utilize self-service technology in ways beyond check-in, too. Employing self-order kiosks allows guests to quickly checkout at snack bars, gift shops, and cafeterias.

Venue Ticketing Kiosks

Venues that host events requiring tickets can implement ticketing kiosks to streamline the flow of guests into the performance, exhibit, or convention. Venue kiosks also can offer wayfinding or informational services for attendees.

More Hospitality Kiosk Use Cases

wayfinding kiosk on display in a hotel atrium

Concierge Services and Wayfinding

Your digital concierge kiosk is always up-to-date, sharing amenities, local attractions, and directions with guests -- all at the touch of a finger.

hospitality check-in kiosk in front of the front desk

Meeting and Convention Kiosks

Welcome guests to an on-site meeting or event with helpful front desk kiosks that offer quick check-in and provide relevant information like daily agendas, wayfinding, and more.

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