Spring 2022 | Issue 10
The FMA Magazine Spring 2022 issue includes articles on:
- 3 Customer Experience Predictions for 2022
After a worldwide pandemic, it’s no surprise shopping expectations have changed. Read three customer experience predictions for the coming year.
- Common Types of Self-Service Kiosks
Discover the five most common types of self-service kiosks and learn which one can benefit your own customers’ experiences.
- The Rise of Self-Service
Self-service has made its way into the spotlight, and it’s not going anywhere. But what can be attributed to the rise of self-service recently? Here, we detail reasons behind what prompted it and why the technology is here to stay.