Cut the wait and enhance the personal touch with QSR and Fast Casual self-service kiosks.
Guests expect convenience, and self-service technology in a restaurant can offer just that. QSR and fast casual restaurant self-service kiosks offer advantages to both consumers and employees.
Built for Upsells
Predictive technology in self-service kiosk software can suggest additional items a customer may enjoy. Studies show the average order total at a kiosk is 15-20% more than a traditional counter transaction.
Enhance the Experience
Shifting to a customer-centric purchasing process on a self-service kiosk frees employees to focus on preparation-related duties to increase service speed and accuracy.
Benefits of Kiosks in QSR
The key benefits of utilizing self-service kiosks in quick service and fast casual restaurants range from the atmosphere the customer experiences to the profits the business brings in.
Benefits of fast casual restaurant self-service kiosks include:
- Reduce wait time and congestionPatrons can order at their convenience, and establishments can make greater use of the space available
- Improve order accuracyRemove any possibility of miscommunication and human error
- Free up employeesEmployees who would otherwise be behind the counter can focus on more customer-oriented tasks
- Higher ticket ordersWhen customers have increased privacy, they are more likely to enjoy upsell opportunities.
Implementing a kiosk program can improve both customer satisfaction and ROI. Get all your kiosk questions answered by the experts HERE to get started.
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