Custom Hospitality Kiosk Programs to Power Your Initiatives
Whether you’re rolling out hotel check-in kiosks to multiple locations or scaling a ticketing kiosk program, Frank Mayer’s expertise in custom manufacturing and large-scale deployments aligns well with the needs of enterprise and growing hospitality brands.
Self-Service Kiosks Across Hospitality Verticals
Many segments of the hospitality sector are turning to kiosks.
- Hotels and Resorts
Streamline check-ins, concierge services, and gift shop sales. - Family Entertainment Centers and Cinemas
Speed up ticketing, concessions, and loyalty program sign-ups. - Event Venues and Convention Centers
Manage ticket sales, badge printing, and attendee check-in. - Casinos
Enhance player loyalty programs, cash handling, and sports betting. - Transportation Hubs
Facilitate ticketing, wayfinding, and baggage check-in. - Restaurants and QSRs
Increase ticket size, reduce wait times, and enhance customer experience. - Theme Parks
Expedite entry, ride reservations, and mobile food ordering. - Campgrounds and RV Parks
Simplify reservations, check-ins, and amenity acces. - Golf Courses
Automate tee time bookings, pro shop sales, and food orders.
Featured Hotel Self-Service Kiosk Program
Self-Checkout Kiosks at Hotel Retail Shops
Marriott International, a global hospitality leader with an extensive portfolio of hotel brands, worked with Oracle Hospitality to implement self-checkout kiosks in their retail shops at select sites.
Learn more about the program and read what representatives at both companies foresee for the future of hotel kiosks.
What to Consider When Investing in Hotel Check-In Kiosks
Hotel kiosks are widely used to reduce wait times and lower operational costs by allowing staff to focus on enhancing the guest experience.
Before deploying hotel self-check-in kiosks, here are some common questions to consider:
Guest Experience
- Are the kiosks intuitive for guests who are less tech-savvy?
- Do they support multiple languages to accommodate international travelers?
- Can loyalty programs or room upgrades be integrated to create a personalized guest experience?
Operations
- How will implementing hospitality kiosks affect your staffing needs?
- What new tasks can employees focus on as a result?
- Will the investment result in labor savings, improved guest satisfaction, or better operational efficiency?
Function
- What functions should the hotel self-service kiosk perform?
- Can guests pay for upgrades, fees, or additional services at the kiosk?
- Can the kiosk handle resort-specific services like spa reservations, activity booking, or dining reservations?
Industries Leading the Way in Self-Service
From restaurants to gaming and beyond, our kiosks power seamless experiences across countless industries. Explore just a few of the markets we serve.