Featured Whitepaper

  • Retail Displays Remain Relevant

    Online commerce may be growing, but shopping via computer lacks the ability for customers to touch and use a product before buying. Brick-and-mortar locations are under constant pressure to keep costs low, so it’s difficult for them to keep staff on hand. This whitepaper explains how retailers are using innovative displays to engage customers and increase sales.

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  • When Technology and Customer Experience Collide

    In the last few years, the Quick Serve Restaurant (QSR) industry has begun to explore how the addition of self-serve kiosks within the restaurant can impact the ordering experience, shape the types of employees needed, and transform the customer experience. We believe four trends have led to the acceptance of self-serve ordering...

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  • Trends in Retail Displays

    More and more, retail displays are seeking to create a multisensory experience to get their message across. Developed and published by KioskMarketplace.com, sponsored by Frank Mayer and Associates, Inc.

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  • Opportunities for Self-Service Technology in 2017

    The upcoming year promises to be an active one for kiosks and similar self-service devices.

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  • Interactive Retail Opens the Door to Market Growth

    Virtual reality (VR), wearables and connected technology offer unique opportunities for retailers. The development of interactive retail opportunities is opening the door to market growth and a host of new deployments.

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  • Kiosks Take on Non-Traditional Roles

    Self-service kiosks have moved beyond their typical roles and are performing functions that were unheard of just a few years ago. Developed and published by KioskMarketplace.com, sponsored by Frank Mayer and Associates, Inc.

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  • Budgeting for Your Interactive Project

    A successful interactive display or kiosk has its genesis in a fully transparent consultative partnership between the client, partners and the in-store merchandising company. Included is a project planning checklist.

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  • Kiosks in Health Care 101

    The health care industry is increasing its use of self-service kiosks in areas ranging from patient check-in to doctor consultations to the filling of prescriptions.

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  • The Tipping Point for Self-Service Kiosks in Restaurants

    As more and more restaurant chains explore the use of self-order kiosks, the technology may be on the road to widespread acceptance.

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  • 5 Steps to Personalizing the In-Store Experience

    Revamping the in-store environment with merchandising and POP displays: Facing fierce competition and high operating expenses, today’s retailers must develop new strategies for attracting consumers and building brand recognition. Developed and published by Retail TouchPoints.

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  • In-Store Merchandising Drives Consumer Centric Retailing

    The innovative use of space, displays and interactive merchandising is key to a consumer centric retailing strategy.

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  • Is It iPad or Something Else?

    Tablets are becoming increasingly popular for both consumer and business use. Many marketers are asking which tablet is right for retail and other consumer facing businesses.

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  • Keeping Service Customers Satisfied in a Social Mobile World

    The era of the social mobile consumer requires a broader view and additional tools when aiming for service satisfaction.

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  • Kiosk Branding Guide

    This guide discusses using a kiosk as a branding tool and offers tips on how to use a kiosk more effectively in your branding efforts.

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  • Merchandising That Earns Its Keep...A Handy Co-op Calculator

    Co-op support can be a powerful tool for both the brand marketer and the retailer. Our Co-op Calculator allows you to change variables and immediately see the impact on your sales model, including helping determine the retail “break even” points.

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  • Multi-channel Retailing

    New technologies, such as mobile, touchscreens and tablets, are offering retailers more ways to connect with customers. Learn what technologies are available and how to maximize their effectiveness. Developed and published by RetailCustomerExperience.com.

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  • Navigating the Connected Consumer's In-Store Shopping Cycle

    Retailers who offer engaging digital experiences will earn and keep the loyalty of the connected consumer.

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  • Opportunities for Self-Service Technology in 2017

    The upcoming year promises to be an active one for kiosks and similar self-service devices. Developed and published by KioskMarketplace.com, sponsored by Frank Mayer and Associates, Inc.

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  • Planning for a Tablet Display

    Tablets are an appealing tool for customer engagement at the point of service, and those who move early with well-planned strategies stand to benefit. The question of how tablets will be displayed is an important detail that deserves creative consideration.

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  • Retail Display Checklist - Ten Questions that Define Requirements and Budget

    Answering the questions on our checklist and using them to arrive at budget parameters establishes a solid foundation for a project and a sure footing for the relationships.

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