DMV SELF-SERVICE KIOSKS
Self-service solutions for motor vehicle transactions
Intellectual Technology, Inc. (ITI) develops self-service kiosks for DMV branches with systems capable of processing a variety of essential tasks unique to its industry.
Read more about these kiosks and how they are boosting user convenience and efficiencies in an in depth interview with Kioskmarketplace.
Kiosks Offer Convenience at 24-hour Bureau of Motor Vehicles Location
The self-service kiosks can process the following:
- Vehicle registration renewal certificates and decals
- Duplicate vehicle registration certificates and decals
- Driver license renewals
- Driver history records
- Insurance reinstatements
- Motor Carrier International Registration Plan (IRP) and IFTA payments
Benefits of motor vehicle self-service kiosks
Not only do they decrease wait times and improve employee satisfaction, but customers can access them at non-DMV sites for more convenient hours and locations.
Michigan is discovering the benefits for themselves. Michigan Secretary of State Jocelyn Benson has said:
“We’ve already seen a significant increase in customers using the new machines,” said Benson. “During the pilot phase, the number of transactions increased significantly on three-quarters of the new machines compared to the same period the previous year. In some locations, the increase has been as much as 57 percent.”