Amazon’s Campus Kiosks are now present at college campuses for students to pick up their Amazon Prime online purchases. Frank Mayer and Associates, Inc. refined an existing program to develop a more efficient self-service design with convenient fulfillment and returns options.
Amazon Campus stores are segmented into four zones: customer service, returns, kiosks, and package pick-up. Students login through the kiosks to access their online orders and print return labels, if needed. Students can pick up their Amazon online purchases at nearby lockers or drop off items to be returned. Kiosks have been placed in select college campuses across the U.S.