QSR/Fast Casual Self-Service Kiosks

Cut the wait and enhance the personal touch with QSR and Fast Casual self-service kiosks.

Guests expect convenience, and self-service technology in a restaurant can offer just that. QSR and fast casual restaurant self-service kiosks offer advantages to both consumers and employees. 

Built for Upsells

Predictive technology in self-service kiosk software can suggest additional items a customer may enjoy. Studies show the average order total at a kiosk is 15-20% more than a traditional counter transaction.

Enhance the Experience

Shifting to a customer-centric purchasing process on a self-service kiosk frees employees to focus on preparation-related duties to increase service speed and accuracy.

Benefits of Kiosks in QSR

The key benefits of utilizing self-service kiosks in quick service and fast casual restaurants range from the atmosphere the customer experiences to the profits the business brings in.

Benefits of fast casual restaurant self-service kiosks include:

  • Reduce wait time and congestion
    Patrons can order at their convenience, and establishments can make greater use of the space available
  • Improve order accuracy
    Remove any possibility of miscommunication and human error
  • Free up employees
    Employees who would otherwise be behind the counter can focus on more customer-oriented tasks
  • Higher ticket orders
    When customers have increased privacy, they are more likely to enjoy upsell opportunities.

Implementing a kiosk program can improve both customer satisfaction and ROI. Get all your kiosk questions answered by the experts HERE to get started.

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