5 Things Your Kiosk Should Do

Kiosk Screen

If you’re reading this, you’re likely either planning a self-service program or about to start. As you prepare, make sure your kiosks check all the boxes for user experience and operation. Here we detail five best kiosk practices that should be standard considerations for every project. Passively Capture Analytics Interactive kiosks are often recognized for […]

The Future of Car Kiosks in the Auto Industry

Automotive Kiosks

Editor’s Note: This blog post was originally published in 2018 and has been updated to reflect the most current industry news. The car buying method has changed immensely. Customers no longer refer to glossy brochures, instead preferring an internet search to visit a car brand’s homepage and find a nearby dealer. With digital sales tools, […]

Why Healthcare Kiosks Are Essential in the Changing Medical Landscape

Check In kiosk in a health care setting

Editor’s Note: This blog post was originally published in 2020 and has been recently updated to reflect the most current industry news. The pandemic had a massive impact on our healthcare system, exposing vulnerabilities in safety, staffing, and operations. More than any other industry, the medical field had to adjust to keep frontline workers safe […]

3 Customer Experience Predictions for 2022

Customer Experience Predictions

Providing convenience has long been a catalyst behind innovation. As customers, we instinctually gravitate to frictionless experiences and reward the game changing companies and ideas that offer them.  It’s why today, we watch new movie releases on Netflix and pre-order our groceries on an app. As the new year dawns, 2022 CX strategies across industries […]

Why Smart Lockers are the Future of Order Pickup

Smart locker system with food background

With recent data showing a significant growth in click and collect sales over the past year, it’s no surprise that innovative technology like smart locker systems has gained momentum as a convenient solution for both customers and businesses alike. Not only are quick service restaurants rolling out food lockers at their locations, but Amazon has […]

How Self-Service Can Shape the Future of Grocery

grocery kiosks

Editor’s Note: This blog post was originally published in August 2019 and has been recently updated to reflect the most current industry news. 2020 proved to be a dichotomy for the grocery industry. On one hand, companies had little time to implement safety protocols as they continued to provide essential services to the public.  On […]

Today’s Interactive Retail Displays

Interactive Retail Displays

There was a time when experiential merchandising displays broke the mold with simple video loops or motion sensors prompting audio call-to-actions. Building on the groundwork of these features, many of today’s interactive retail displays go even further with original ideas to showcase and demo products. It’s no surprise to see innovative brands implementing unique elements […]

How Much Does a Self-Service Kiosk Cost?

Self-service kiosks in an atrium

Today you can order a cheeseburger, pay a doctor’s bill, and even renew your driver’s license without relying on another person’s assistance.  Self-service technology has empowered patrons to take actions on their own, while businesses benefit from the enhanced customer service and added revenue these tools provide. And while forward-thinking businesses recognize interactive kiosks are an […]

College Campus Kiosks Transform Higher Education

College Campus Kiosks

As standard and custom kiosks spawn innovation and provide convenience across several industries, college campuses can capitalize on many of the same benefits for students, faculty, and staff. From streamlining student services to delivering information and ensuring public safety, there are countless opportunities for college campus kiosks to transform the higher education sector. Streamline Student […]

2021 Predictions for the POP Industry

2021

When I wrote the “What’s in Store for 2020” blog last December, I could not have predicted what was to come in three short months.  My closing statement promised a bright future for retail and the point of purchase industry in 2020. Instead, a worldwide pandemic shifted industry conversation from experiential retail and strategic partnerships […]