self order kiosks at the Jacksonville jaguars stadium

Self-Order Kiosks Serve a Range of Markets

QSR Restaurants
Popular in the QSR industry, many quick service restaurants have embraced food order kiosks and benefitted from the shortened wait times and increased revenue.
Retail
Whether it's to order an out-of-stock item or make a purchase at an employee-free store location, self-order kiosks extend an omnichannel experience to in-store customers.
Cannabis Dispensaries
Cannabis self-order kiosks are line busters for busy dispensaries that want to offer customers a way to browse and order product before picking it up at the counter.

Order Entry Kiosk Spotlight

The Chicken Shack Self-Order Floor Kiosk

Fast casual restaurant The Chicken Shack partnered with kiosk manufacturer Frank Mayer and software provider GRUBBRR to produce self-order food kiosks for multiple chain locations. The Approach 32 model kiosks shorten wait times and give counter employees the ability to focus on other tasks.

"The kiosks have increased ticket averages, helped with labor by effectively acting as another cashier, and rewarded customers." - Nicholas Vitt, Marketing Director at The Chicken Shack

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Self service ordering kiosks at Chicken Shack

The Chicken Shack Self-Order Floor Kiosk

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Cross-Selling and Upselling with Self-Ordering Kiosks

Studies have shown QSR self-order kiosks can increase ticket order sizes by up to 20 percent. While some of the boost can be attributed to people feeling more comfortable ordering extra food in privacy, cross-selling complementary food sides and upselling to larger meal options can also be thanked for the bump in revenue.