The Whole Truth about What Can Keep Retailers Whole

Consumers today face an almost unlimited array of media and merchandise to compete for their time and resources.… Read more

Retail Brings Visibility to the Internet of Things

If the buzz coming out of NRF 2014 is any indication, the timeline is advancing for the Internet of Things (IoT), and… Read more

The Retail Imperative for 2014

Retailers are both optimistic and realistic about challenges heading into 2014. Either way, they should be intent on… Read more

iBeacon: The Big Mobile Breakthrough for Retail?

Have you noticed the sudden flurry? No, not snow…I’m talking about articles on iBeacon. There is a new feature on the… Read more

Merchandising that Amplifies the Brand Story

Nikki Baird recently wrote an article for RSR talking about brands as storytellers and the importance of setting in… Read more

5 Steps to Personalizing the In-Store Experience

The instance a shopper encounters a product at retail is sometimes called the “moment of truth.” Now the action she… Read more

Six Degrees of Interactive Engagement

Six degrees of separation is the theory that any two individuals could be connected through a chain of acquaintances… Read more

Tracking the "Next Big Thing" in Retail Technology

I recently gave an interview where I was asked about the challenges of managing retail self-service projects… Read more

Design: Keeping the axe sharp

As designers we work on a variety of projects, for a variety of clients.  Each project is unique, and requires… Read more

Four Benefits of Omni-Channel Retailing

    Two big motivators are pushing retailers to transcend walled-off commerce and implement omni-channel strategies. … Read more